Data Protection

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the Austrian legal regulations (DSGVO/GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website but also,, and other websites run by SERI.


Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They’re not doing any damage. We use cookies to make our website user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit us. If you do not wish this, you can set your browser to inform you about the setting of cookies and only allow this in individual cases.
When cookies are deactivated, the functionality of our website may be limited.

Web Analysis

Our website uses functions of the web analysis service Google Analytics of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Cookies are used for this purpose, which enable an analysis of the use of the website by our users. The information generated in this way is transferred to the provider’s server and stored there. You can prevent this by setting your browser so that no cookies are stored. You can also click here Google Analytics deaktivieren (opt-out).

We have arranged a corresponding contract with the provider for order data processing. Your IP address is recorded but pseudonymised immediately. This means that only a rough localization is possible. The relationship with the web analytics provider is based on an adequacy decision of the European Commission (“Privacy Shield”).

Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO/GDPR (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised. User data will be kept for a period of 26 months.

Newsletter and e-mail dispatch

You can sign up to receive our newsletter and emails about our activities via our website. For this we need your e-mail address, your name and your declaration that you agree with the subscription.

As soon as you have registered for the newsletter, we will send you a confirmation e-mail with a link to confirm your registration. You can cancel the receipt of our e-mails at any time. Please send your cancellation to the following e-mail address: or click the unsubscribe link at the bottom of each of our e-mails. We will immediately delete your data in connection with sending the newsletter.

We use MailChimp as a platform for sending our e-mails. By sending this e-mail, you confirm that the information you provide will be forwarded to MailChimp for processing in accordance with its privacy policy ( and conditions (


When visitors write comments on the website, we also collect the information displayed in the comment form, the visitor’s IP address and the user agent string (which identifies the browser) to help detect spam.

An anonymized string (also called a hash) can be created from your email address and sent to the Gravatar service to check if you are using it. You can find the privacy policy of the Gravatar service here: After your comment has been shared, your profile picture will be publicly visible in the context of your comment.

When you write a comment, it is saved indefinitely, including metadata. This way, we can automatically recognize and share follow-up comments instead of keeping them in a moderation queue.

Your Rights

In principle, you have the rights to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority (Datenschutzbehörde).

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